Responsible Gaming

Playing on our website carries a responsibility that we take seriously on behalf of every person who chooses to spend time with us. Gambling is designed to be enjoyable, and we work actively to make certain it stays that way for all who play with us.

What Is Responsible Gaming?

Responsible gaming refers to the set of practices, habits, and boundaries that allow a person to gamble without negative consequences to their finances, relationships, or mental well-being. Recognising the difference between recreational play and problematic behaviour is the first step toward protecting yourself and those around you.

Signs of Problem Gambling

Identifying harmful patterns early can prevent long-term difficulties. The following signs may indicate that gambling has become a problem rather than a pastime:

• Spending more money or time on gambling than originally intended
• Feeling irritable or anxious when not playing
• Chasing losses in an attempt to recover spent funds
• Neglecting work, family, or social obligations due to gambling
• Borrowing money or selling possessions to finance gambling activity
• Lying to friends or family members about gambling habits

If any of these descriptions feel familiar, we strongly encourage you to use the self-exclusion and limit-setting features described below, or to reach out to a professional support organisation.

Tools We Offer

Our platform provides a range of protective tools that players can activate directly from their account settings. These features give you direct control over your gaming activity and financial exposure:

• Deposit Limits: Set daily, weekly, or monthly caps on how much money you can add to your account.
• Loss Limits: Restrict the maximum amount you are permitted to lose within a chosen time period.
• Session Time Limits: Define how long a single gaming session can last before the system prompts you to take a break.
• Reality Checks: Receive periodic notifications during play that display how much time has passed since you started your session.
• Cool-Off Period: Temporarily suspend your account for a short period (24 hours, 7 days, or 30 days) without permanent closure.
• Self-Exclusion: Permanently or indefinitely block access to your account if you feel that a longer break is necessary.

All limit reductions take effect immediately upon request. Increases to existing limits are subject to a mandatory 24-hour waiting period, giving you time to reconsider any decision made in the moment.

Protecting Young People

Our website is strictly intended for adults aged 18 and over. We apply age verification procedures at registration to prevent underage access, and we take this obligation with the utmost seriousness. If you share a device with younger family members, we recommend installing third-party parental control software to prevent any accidental access to gambling websites. Trusted filtering tools include Gamban and BetBlocker.

Support Organisations

We have partnered with several internationally recognised organisations that provide confidential assistance to individuals affected by gambling-related difficulties. Reaching out to a specialist is a sign of strength, not weakness:

• GamCare: free counselling, information, and practical help for anyone harmed by gambling in the UK and beyond.
• Gordon Moody: residential treatment and intensive support programs for people with serious gambling disorders.
• Gamblers Anonymous: a worldwide fellowship of people who share their experience, strength, and hope to help others recover.
• Gaming Addicts Anonymous: a peer-based recovery program for those struggling with gaming and gambling addiction.

Contact Us

If you have questions about any of the tools listed above, or if you wish to activate a self-exclusion that cannot be completed through your account settings, write to our support team at [email protected]. We respond to all requests within 24 hours and treat every message with full confidentiality.